PRIVACY POLICY

[Revised: Aug 13, 2018]

Pacton Global respects and is committed to protecting your privacy. This privacy policy applies to our publicly available website PactonGlobal.com and the various publicly available subdomains thereof, owned and operated by Pacton Global, Inc. (“Pacton Global”, “We”, “Us”, and “our”). This privacy policy describes how Pacton Global collects and uses the personal information you provide on our website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. You can view our website without divulging any personal information other than your Internet Protocol (IP) address; however, certain content on our website requires registration and the transmittal of additional personal information.

EU-U.S. and Swiss-U.S. Privacy Shield Frameworks

With respect to personal data processed in the scope of this privacy policy, Pacton Global complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework (the “Privacy Shield”) as adopted and set forth by the U.S. Department of Commerce regarding the processing of personal data. Pacton Global commits to adhere to and has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.

To learn more about the Privacy Shield, and to view Pacton Global’s certification, please visit https://www.privacyshield.gov and https://www.privacyshield.gov/list, respectively.

VeraSafe Privacy Program

Pacton Global is a member of the VeraSafe Privacy Program, meaning that with respect to personal data (“PII” or “personal information”) processed in the scope of this privacy policy, VeraSafe has assessed Pacton Global’s data governance and data security for compliance with the VeraSafe Privacy Program Certification Criteria. The certification criteria require that participants maintain a high standard for data privacy and implement specific best practices pertaining to notice, onward transfer, choice, access, data security, data quality, recourse, and enforcement.

Dispute Resolution

Where a privacy complaint or dispute cannot be resolved through Pacton Global’s internal processes, Pacton Global has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure. Subject to the terms of the VeraSafe Privacy Shield Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe and participate in the VeraSafe Privacy Shield Dispute Resolution Procedure, please submit the required information here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/

Binding Arbitration

If your dispute or complaint can’t be resolved by us, nor through the dispute resolution program established by VeraSafe, you may have the right to require that we enter into binding arbitration with you pursuant to the Privacy Shield’s Recourse, Enforcement and Liability Principle and Annex I of the Privacy Shield.

Regulatory Oversight
Pacton Global is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

Controllership

In the context of this privacy policy, Pacton Global acts as a data controller for the data we process.

Basis of Processing

In the context of this privacy policy, Pacton Global processes personal data on the basis of the need to perform under our contractual obligations, or to take pre-contractual measures at the request of the data subject. Additionally, Pacton Global processes personal data on the basis of the pursuit of our legitimate interests in selling and providing our services to potential and current customers. Personal data is erased when there is no longer any valid basis for processing the personal data

Information Collection and Use

For example, we may collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, and phone number
  • Unique Identifiers such as user name and job title
  • Demographic information such as education, gender, ethnicity and citizenship status

We may collect such personal information when you:

  • Submit contact form(s) on our website
  • Post comment(s) to our blog
  • Subscribe to our email alerts and/or newsletter
  • Request printed materials to be sent to you in hardcopy
  • Send us your resume via our website

We may use this information to:

  • Assess the needs of your business to determine suitable products and services
  • Send you requested product or service information
  • Respond to customer service requests
  • Send you a newsletter or email alerts
  • Send you marketing communications
  • Process a job application
  • Respond to your questions and concerns
  • Improve our website and marketing efforts

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell, trade, or rent personal information to any outside person or organization.

Service Providers

We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service, hosting our website or processing emails. These companies are authorized to use your personal information only as necessary to provide these services to us. These service providers may be located in countries other than the United States, such as India; however, these service providers are contractually required to provide at least the same level of protection for your personal data as is described in this privacy policy. Pacton Global remains liable for the protection of your personal data that we transfer to our service providers, except to the extent that we are not responsible for the event giving rise to any unauthorized or improper processing.

Legal Disclaimer

We may also disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • if Pacton Global is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information; and
  • to any other third party with your prior consent to do so.

If we must disclose your PII in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, we may not be able to ensure that such recipients of your PII will maintain the privacy or security of your PII.

User Access and Choice

You may correct, update, amend, or request access to or deletion of your information by emailing our Customer Support at privacy@PactonGlobal.com  or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your access request within 30 days.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. Pacton Global has implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect PII from unauthorized processing such as unauthorized access, disclosure, alteration, or destruction. Pacton Global maintains the international Standard IS/ISO/IEC 27001 on “Information Technology – Security Techniques – Information Security Management System – Requirement.”

Organizations can choose to comply with this information security management system that contains managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected and with the nature of our business. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Additional Information

Links to Third Party Websites

Pacton Global may provide links to Internet websites maintained by others. Pacton Global is not responsible for the contents of, or any products or services offered in, those third party websites. You should be aware when you are leaving Pacton Global’s website and be sure to read the privacy statements of each and every website that collects personally identifiable information. Any links provided by Pacton Global to any third party website are provided to you as a convenience only. You should not infer that Pacton Global endorses or accepts responsibility for non-Pacton Global websites by the inclusion of any such links to those websites.

Blog / Forum

Our website may make message boards, forums, chat rooms, and/or news groups available to its users. Please understand that any information disclosed in these areas becomes public information. These areas shall be used in a noncommercial manner only. Except where expressly authorized by Pacton Global, you agree not to store or collect data about other users on our website.

Social Media Widgets

Our website may include social media features, such as the Facebook® like button, links to our social media pages and widgets, such as the AddThis® button or interactive mini-programs that run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Changes to This Policy

We may update this privacy policy to reflect changes to our privacy practices. If we make any material changes we may notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

General Inquiries:

You can reach Pacton Global through postal mail, phone or fax

Attn: Pacton Global Privacy Officer
Pacton Global, Inc.
1320 Tower Road
Schaumburg, Illinois 60173
United States
tel: +1-833-722-8664
fax: +1-833-722-8664

In case of any grievance, please email privacy@PactonGlobal.com or contact Mr. Eddin Ansari at eansari@PactonGlobal.com. Grievances shall be redressed as expeditiously as possible, within 30 days of receipt.

If a privacy complaint or dispute cannot be resolved through Pacton Global’s internal process, Pacton Global has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure for EU- U.S. and Swiss-U.S. Privacy Shield disputes. To file a complaint with the Procedure, please submit the required information to VeraSafe here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/

Pacton Global regularly reviews its compliance with this privacy policy. When we receive formal written complaints, it is Pacton Global’s policy to contact the complainant regarding his or her concerns. Pacton Global will cooperate with the appropriate regulatory authorities, including local data protection authorities, in their investigation of any complaints regarding the processing of personal data that cannot be resolved between Pacton Global and an individual.

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